Improvement and CAR Register (Improvement Engine) - for construction

Every business has non-conformances; the difference between a mature system and a paper one is whether the same problem shows up twice. This register - Hillview calls it the Improvement Engine - runs NCRs, corrective actions, opportunities for improvement and complaints in one place, mapped to clause 10.2 of ISO 9001, ISO 14001 and ISO 45001.

How it works

One line per issue, whatever the source: an audit finding, a site NCR, a client complaint or an improvement idea from the crew. Each entry carries root cause, action, owner, due date and verification of closure, in an editable Word or Excel format you can filter by discipline or status when the auditor asks what happened to finding number seven.

Who it's for

HSEQ coordinators and quality managers in civil construction, mining, utilities and transport who are tired of chasing four separate logs. It was designed by a lead auditor with 15+ years of certification experience to close the loop the standards actually test - not raising actions, but proving they worked.

Editions

White-Label is fully editable and downloads instantly. Personalised arrives with your details set up by Hillview. Customised is tailored to your workflow, from the listed price.

Run it under the Non-Conformance, Corrective and Improvement Action Procedure, which defines the process this register records. If repeat problems are your symptom, read 7 signs your ISO system is a paper exercise - then browse the Integrated IMS collection.